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The FOCUS - PDCA Methodology FOCUS - PDCA is a systematic method for improving processes. Through FOCUS - PDCA, knowledge of how a process is currently performing to meet customer needs and expectations is used and test process changes. The purpose of these process changes is to improve the product or service from the customer's viewpoint. FOCUS - PDCA is an extension of the Plan, Do, Check, Act (PDCA) cycle sometimes called the Deming or Shewhart cycle. Simply, PDCA is the scientific method. For more detailed information on how this methodology can be used in the performance of a root cause analysis, we offer a Powerpoint® slide presentation.
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