MRMA Home Page: Effective Root Cause Analysis in Medicine

FAQs on the Issues

  

Cost Effective Root Cause Analysis

  

Root Cause Analysis Training & Workshops

  

Root Cause Analysis Software - Article 

  

Root Cause Analyst®
Software

  

Download Report Forms

  

Resource Links

  

Guestbook

  

About MRMA

  

Email MRMA

  

877-816-6594
(Toll Free)



Frequently Asked Questions

#5. What is the difference between a proximal cause and a root cause, and why have you said that you dislike both terms?

Allow us to offer a two-part response. First off, a "proximal cause" or "proximate cause" is an obvious one. In an example we commonly use in teaching, if a physician orders a medication with a consequent, direct adverse effect, a proximal cause is human error on the part of the physician. He or she made an apparently wrong decision. But the "root cause" may be, for example:

Sentinel event related to staffing issue

the physician was required to work for too many hours and was understandably fatigued because of unreasonable work demands,

Sentinel event related to credentialing issue he or she had a cognitive impairment which should have been identified by credentialing activity,
Sentinel event related to procedure failure or shortcoming there were inadequate automated checks and balances in the pharmacy order entry system,
Sentinel event related to leadership issue the nurse who followed the order did not feel that he or she had sufficient authority to question the order,
Sentinel event not attributable to error prior alternatives had failed and the "inappropriate" medication order was an novel treatment with a reasonable literature base performed, with full patient and family informed consent, and after consultation with an expert experienced in that treatment,
Sentinel event related to staff relationship issue the nurse wanted to "get back" at the physician for a personal affront and therefore intentionally did not take action to prevent the adverse consequence,
Sentinel event related to consequence of disease process the situation was emergent, and a coexistent medical condition precluded the safer alternatives,
Sentinel event compounded by complicating factor while the order did not reflect an optimal clinical decision, the dosage administered was in excess of the order, compounding the severity of outcome, etc.

The root cause or causes thus represent the underlying system as opposed to personal or individual contributions to the untoward event.

Why do we dislike the terms "proximal cause" and "root cause?" The term "cause" implies, obviously, causation. In health care there are many situations wherein it is a unique combination of circumstances which leads to an adverse event, and no single or even pair of "causes" are necessary and sufficient to bring about the event. The circumstances increase the likelihood of the adverse outcome, and are thus contributory in nature, rather than causative. We therefore prefer to use the term "contributory factor" rather than "root cause." We will use the term "root cause" because it is accepted terminology, but we will emphasize ad nauseum (for which we apologize) the foregoing distinction. As an additional consideration, in litigation there may be a significant distinction between a jury's emotional response to "root cause" versus "contributory factor" or "root contributor."

 

  


Root Cause Analyst Software® | FAQs on the Issues | Root Cause Analysis Training
Cost-Effective Root Cause Analysis | Root Cause Analysis Software - Article
Resource Links | Guestbook | About MRMA | Email MRMA 

Sponsored by Medical Risk Management Associates, LLC
HRM Consulting and Software Development Specialists

Copyright© 1998, 1999 MRMA, LLC. All rights reserved.
All other trademarks are the sole property of their respective owners.
Page last modified 20 October 1999.

About MRMA.  Automate Root Cause Analysis.  Root Cause Analysis Training Comments.  Copyright.  Costeffective Root Cause Analysis.  Credible Root Cause Analysis.  Protection from Discoverability.  Reporting of Sentinel Events to JCAHO.  Root Cause Analysis Cost.  JCAHO Requirement for Root Cause Analysis  JCAHO Sentinel Event Reporting Options.  Proximate cause, root cause versus contributory factor.  Root Cause Analysis on Non-Sentinel Events.  RCA on Sentinel versus Adverse Event.  Reaction to JCAHO Sentinel Event Policy.  Suicide RCA Data.  Root Cause Analysis Policy Implementation.  Root Cause Analysis Standards.  Software facilitation of root cause analysis.  Thorough & Credible Root Cause Analysis.  DoD Sentinel Event Reporting.  Literature Review in Root Cause Analysis.  Root Cause Analysis Training.  FAQ's on Root Cause Analysis.  FOCUS-PDCA.  Guestbook.  Implementing Root Cause Analysis Policy.  MRMA Home.  Inforequest.  Links.  Patient-Doctor Dialog.  Freedom from Restraint.  JCAHO Reporting Options.  Root Cause Analyst.  Thankyou.  Root Cause Analysis Theory.  Root Cause Analysis Training.  Root Cause Analysis Training.  Sample Root Cause Analysis Report.  Sample RCA Contributory Factor Tree Diagram.  Root Cause Analysis Reporting Form. 
About MRMA.  Automate Root Cause Analysis.  Root Cause Analysis Training Comments.  Copyright.  Costeffective Root Cause Analysis.  Credible Root Cause Analysis.  Protection from Discoverability.  Reporting of Sentinel Events to JCAHO.  Root Cause Analysis Cost.  JCAHO Requirement for Root Cause Analysis.  JCAHO Sentinel Event Reporting Options.  Proximate cause, root cause versus contributory factor.  Root Cause Analysis on Non-Sentinel Events.  RCA on Sentinel versus Adverse Event.  Reaction to JCAHO Sentinel Event Policy.  Suicide RCA Data.  Root Cause Analysis Policy Implementation.  Root Cause Analysis Standards.  Software facilitation of root cause analysis.  Thorough & Credible Root Cause Analysis.  DoD Sentinel Event Reporting.  Literature Review in Root Cause Analysis.  Root Cause Analysis Training.  FAQ's on Root Cause Analysis.  FOCUS-PDCA.  Guestbook.  Implementing Root Cause Analysis Policy.  MRMA Home.  Inforequest.  Links.  Patient-Doctor Dialog.  Freedom from Restraint.  JCAHO Reporting Options.  Root Cause Analyst.  Thankyou.  Root Cause Analysis Theory.  Root Cause Analysis Training.  Medical Risk Management Associates.  Sample Root Cause Analysis Report.  Sample RCA Contributory Factor Tree Diagram.  Root Cause Analysis Reporting Form.