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Frequently Asked Questions
#10. Once a root cause analysis is done, who should be responsible for making certain that any recommended changes are implemented?You can bet that the JCAHO will ask you this question on your next survey! Who or what office or department will best accommodate that responsibility will differ among different facilities. It may be your continuous improvement department, the risk management office, etc. In general, it is our feeling that this is an appropriate activity for the first of these, e.g., your continuous improvement department or equivalent. Critical points, however, include that:
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